Return and Refund Policy

1. Return Eligibility

Products are eligible for return only if they are unused, undamaged, and in original packaging with all tags intact. Items not meeting these conditions may be rejected during inspection process.

2. Return Period (15 Days)

Customers can request a return within 15 days from the date of delivery. Requests made after the 15-day window will not be accepted under any circumstances as per policy guidelines.

3. Return Request Process

To initiate a return, customers must submit a request through their account or customer support. Approval is required before pickup or shipment of the product back to our facility.

4. Product Inspection on Return

Returned items are subject to quality inspection upon receipt. If the product is found used, damaged, or incomplete, the return may be rejected or partial refund may be issued.

5. Refund Eligibility

Refunds are processed only for approved returns that meet all policy conditions. Shipping fees, handling charges, or non-returnable items may not be included in the refund amount.

6. Refund Processing Time

Once the return is approved and received, refunds are processed within 5 to 10 business days. The amount is credited to the original payment method used during purchase transaction.

7. Replacement Option

Customers may request product replacement instead of refund, subject to stock availability. Replacement is provided only after successful inspection and approval of returned product condition by our quality team.

8. Non-Returnable Products

Certain items such as perishable goods, personal care products, and clearance items are not eligible for return. These restrictions are clearly mentioned on product pages before purchase completion.

9. Return Shipping Responsibility

Depending on the reason for return, customers or company may bear return shipping costs. If the product is defective or incorrect, we cover the return shipping charges completely.

10. Policy Changes and Updates

We reserve the right to update or modify this return and refund policy at any time. Changes will be posted on the website, and continued use implies acceptance of updated terms.

1. Return Eligibility

2. Return Period (15 Days)

3. Return Request Process

4. Product Inspection on Return

5. Refund Eligibility

6. Refund Processing Time

7. Replacement Option

8. Non-Returnable Products

9. Return Shipping Responsibility

10. Policy Changes and Updates

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